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Nikon Updates D750 Service Advisory
1 March 2016
Nikon has updated its D750 service advisory to users of its D750 for "possible shading from the shutter." The original service advisory covered cameras manufactured in October and November 2014. The update adds cameras manufacturered from December 2014 through June 2015.
D750. Finding the serial number.
To check if your D750 is affected, use the button below or visit the service advisory page and click on the Check Your Serial Number link to enter your serial number.
The seven-digit serial number can be found on the last line of the label on bottom of the camera as illustrated above.
If your camera is affected, the company will inspect and replace the shutter, even if the camera is out of warranty:
If your D750 camera may be affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service for this issue free of charge. Once your D750 camera is received by Nikon, your D750 camera's shutter will be examined and replaced and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.
For more information see the text of the advisory below.
Updated Nikon D750 Service Advisory as of February 29
Technical Service Advisory for users of the Nikon D750 dSLR camera
Thank you for choosing Nikon for your photographic needs.
In July of 2015, we announced that the shutter in some Nikon D750 dSLR cameras manufactured in October and November of 2014 may not function normally, sometimes resulting in shading of a portion of images. Since that time, we have learned that the same issue may also affect D750 cameras manufactured from December 2014 through June 2015.
For those who have already purchased a D750 and would like to have their camera serviced for this issue, Nikon service centers will service cameras as indicated below. We sincerely apologize for any inconvenience this issue may have caused.
Identifying affected D750 cameras
To check whether or not your camera may be one of those affected by this issue, click the Check Your Serial Number button below and enter your D750's serial number as instructed. If your D750 camera is one of those that may be affected, instructions for obtaining service will be displayed. If your D750 camera is not one of those to which this issue may apply, rest assured that service to your D750 camera as to this issue is not necessary and you may continue using your D750 camera without concern for this issue.
The camera's serial number is the 7-digit number indicated by the red frame in the image above.
Resolution
If your D750 camera may be affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service for this issue free of charge. Once your D750 camera is received by Nikon, your D750 camera's shutter will be examined and replaced and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.
We sincerely apologize for any inconvenience this matter may have caused you.
Nikon will continue to take all possible measures to further improve product quality. Therefore, we hope that you will continue to choose Nikon for your photographic needs.