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Photoshop 2022: DOA
30 October 2021
We've updated our 13-inch MacBook Pro with 16-GB RAM and a 500-GB hard drive to Catalina. And we've been shaking down the installation for a couple of days, testing production software to see if we can live with it.
In the course of that testing, we've been unable to get the new release of Photoshop (v23) to launch. New releases of InDesign and Lightroom come up fine. As do DxO PhotoLab 5 and Photoshop Elements 2022.
The problem seems to be limited to Photoshop 2022.
We've submitted crash reports to both Apple and Adobe and looked at the crash logs ourselves. The most comprehensible explanation was a segmentation fault, in which Photoshop is trying to read or write a memory location it should not be poking around in.
There is nothing a user can do about that, though.
We've tried the usual fixes for crashes at launch, including resetting preferences, adding Photoshop manually to Accessibility and Full Disk Access panes of the Privacy tab in the Security settings, resetting Camera Raw settings from Bridge and restarting. We even tried to launch it to display a small JPEG from Bridge 2022.
But the application still crashes immediately after drawing the application window.
We're not alone in our misery. There are reports of the problem on the Adobe community forums, although many of them are added on to threads of earlier releases exhibiting the same issue.
If you depend on Photoshop, it would be wise, it appears, to delay updating to v23 until the company has a chance to address this.