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Photoshop 2022: Running Share This on LinkedIn   Tweet This   Forward This

3 January 2022

At the end of October last year, we reported that Photoshop 2022 was crashing with a segmentation fault on our sacrificial 13-inch MacBook Pro. The Photshop window would be drawn and then disappear. We reported the problem to Adobe because there wasn't anything we could do about it ourselves.

A couple of weeks later, we received an email from Adobe asking for a system report. Our Early 2011 MacBook Pro does not support running Catalina but we installed it with dosdude1's installer and have been living beyond the past without incident.

"This MacBook Pro has run the current versions of Lightroom and Elements (Photoshop and Premiere) without issue, as well as D&O PhotoLab 5, all of which require Catalina," we mentioned in our reply to Adobe. "So I was surprised to see Photoshop fail when drawing the application window with a segmentation fault."

One of our last acts of 2021 was to launch a new release of Photoshop 2022 (v23.1.0) on the 13-inch MacBook Pro where we were greeted not with a crash but with a dialog:

We dismissed it and went to work in Photoshop 2022 without incident.

On Sunday we installed Photoshop 2022 on our working machine, a Mid-2010 17-inch MacBook Pro, and after dismissing the dialog, again found the new version stable on our unsupported Catalina.

The warning dialog correctly reported slightly different issues:

We've been using Photoshop since Russell Brown gifted us a copy of v2.0.1.b14 after promising a demo version that hadn't been built yet at a seminar we attended. So we're delighted to be back in the front row.

It's undeniably dismaying to experience a failure like the one we had in October but outright prolonged applause to Adobe for 1) pursuing our crash report, 2) not hiding behind our "unsupported configuration" and 3) resolving the problem.


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